We consider it a big advantage if you:
- Have earlier experience working with configuration of COTS solutions at client.
- Have good communication skills; experienced as the bridge between the business requirements (clinical study teams) and IT.
- Quick in in understanding IT solutions and is detail oriented.
- Have experience from Healthcare / Pharma industry.
- Assignment is 100%
Study Onboarding BA
The Study Onboarding Business Analyst performs business analysis activities related to onboarding of clinical studies to using Unify, a clinical trial solution designed by Patients, Health Care Professionals to simplify the trial experience for all participants, and help digitalize clinical trials. The Business Analyst works closely with study teams and Unify stakeholders, and operates with a high level of interactive communication, demonstrating high levels of inclusion and cultural sensitivity.
Responsibilities include delivering high quality fit-gap analyses, detailing study specific configurations, as well as defining business requirements/features and to ensure that proposed solutions meet established quality and compliance standards and business solution needs. The Business Analyst will also lead and contribute to the improvement of processes and workflow, ensuring the study onboarding team can scale up to support a growing number of clinical trials.
The Business Analyst is expected to perform at Advanced level in the following:
Business Needs Identification - Operates at a functional level in assessing and defining the needs for an upcoming clinical study, and identify areas for improvement. Proactively seeks out opportunities to enhance and improve in line with strategic goals. Actively monitors and identifies capability gaps and proposes potential solutions through research internally and externally. Proficient in scoping and recommending appropriate approaches. Capable of planning and managing their own and other team member’s activities to meet deliverables and deadlines. Accountable for performance and quality of analytical work delivered, both their own and the work of others.
Stakeholder Analysis, Change & Communication - Effectively identifies stakeholders, and actively builds and maintains relationships according to individual stakeholder needs and levels of influence. Contributes to communication plans and change management for project and stakeholders. Ability to communicate in a clear and structured way, and with a high level of cultural sensitivity.
Requirements Analysis and Configuration - Responsible and accountable for capturing study needs and requirements and translating these to more technical specifications and study-specific configurations. Ability to identify and recommend appropriate solutions that fulfil the underlying needs of the clinical trial. Proficient at documenting configuration requirements in a clear and structured way, employing best practice methods for requirement writing. Proactively taking actions to remove/reduce the complexity our customers face. Highly responsive to changing business priorities with ability to plan ahead, accounting for potential changes and corrective actions.
Work collaboratively with
Study teams to understand the study needs, how the needs can be fulfilled by the clinical trial platform, and how the clinical trial platform should be configured.
Business Stakeholders to ensure that solutions fulfil their needs and challenges
Product owners and business analysts, to understand existing functionality and configuration options, as well as to communicate around functionality needed for upcoming clinical studies.
Process owners to identify and devise solutions that optimize business process performance, capability and competitiveness
Configuration engineers, who are responsible for technical configuration of the product.
Test Lead to define the testing approach and the components of testing to ensure risk based testing, traceability of requirements, and effectiveness of overall solution.
Change Management/Communication Lead to ensure the Change Management and Communications plans and delivery support the Stakeholder Analysis.
Education, Qualifications and Experience
· Experience of working with development and/or configuration of COTS solutions, that are configured based on customer needs
· Strong engagement, communication and stakeholder management skills, including excellent presentation and influencing skills
· Proven experience of successfully deploying a variety of business analysis tools/techniques and writing requirements
· Proven experience of working with complex integrated systems, using creative and strategic thinking to deliver exceptional results
· Experience using Jira, Confluence or similar tools
Degree in relevant discipline or formal certification in business analysis practice
Experience from Healthcare and Life Sciences, preferably with clinical trials
Experience of working in a global organisation with complex/geographical context
Experience of working in a regulated environment, ideally, GxP/SaMD experience